Front Office Operations Staff


    Mark Carlson

Co-President, Head Coach and General Manager

Mark Carlson has been the RoughRiders' Head Coach and General Manager since the team arrived in Cedar Rapids.  The RoughRiders won the Clark Cup in 2004-05 and the Anderson Cup in 2004-05, 2010-11 and 2015-16.  Carlson was also named the USHL Coach of the Year in 2004-05, 2010-11 and 2015-16. Carlson also earned his 500th USHL victory in 2014-15.

Carlson has had the honor of serving as head coach for Team USA during the 2008 and 2009 World Junior A Challenge.  Both years, Team USA won the Gold Medal.  In 2009, Carlson was also recognized as the United States Olympic Committee Development Coach of the Year.

Over (300) players who have skated for Carlson have received Division I scholarships, (32) have been selected in the National Hockey League Draft, (35) have signed NHL contracts, over (100) have played in the minor leagues and (15) have made their NHL debuts.

In 2012, Mark expanded his resposibilities within the RoughRider Hockey Club to become President of the USHL Cedar Rapids RoughRiders while retaining his role as the only Head Coach and General Manager in the history of the RoughRider franchise.   

Carlson also oversees the coordination of coaching activities within the RoughRider Hockey Club as it has added affiliate relationships with the Cedar Rapids Youth Hockey Association, Cedar Rapids High School RoughRiders, Rocky Mountain AAA RoughRiders of the East Coast Elite League, the Connecticut Oilers of the Eastern Hockey League and the Topeka RoadRunners of the North American Hockey League.      

A native of Lawrenceville, New Jersey, Carlson graduated from the University of Massachusetts-Lowell with a B.S. in Business Administration and Marketing. While at Lowell, Carlson skated as a forward with the River Hawks. His on-ice talent was recognized even before he arrived in Lowell when he was selected in the 1987 National Hockey League draft by the Pittsburgh Penguins.

After graduating from UML, Carlson spent one season as an assistant coach at Lawrenceville School before returning to Lowell to serve as an assistant to head coach Bruce Crowder. After helping the River Hawks to a berth in the 1996 NCAA tournament, Carlson spent another three seasons beside Crowder as an assistant at Northeastern University in Boston, where he also acted as recruiting coordinator. He earned a master's degree in education from N.U.

Carlson and his wife Tammy currently live in Ely with sons Dustin and Brayton.


Doug Miller


Doug joined the RoughRiders in the offseason, prior to the 2017-2018 season.  Previously Miller spent 12 seasons with the Waterloo Black Hawks of the USHL, having started in 2001 as General Manager of Business Operations.  Miller held that position until 2009 when he was promoted to President.  Miller was recognized by the USHL as the Dave Tyler Executive of the Year for the 2011-2012 season.  Under MIller's lead, the Black Hawks were named USHL Organization of the Year three times and also broke their attendance record in seven consecutive seasons.  Prior to his time in Waterloo, Miller worked for the Billings Bulls of the AWHL and the Topeka Scarecrows of the CHL. 

Outside of hockey, Miller served in the United States Army where he was a Nuclear, Biological and Chemical Warfare Specialist.  He then received a B.S. in Public Relations from Kansas State University with outside concentrations in Speech and Marketing.  


Sonny Clayton

Ticket Director

Sonny became the RoughRiders Ticket Director in June 2017 after working the last three seasons as the teams Box Office Manager.  He is responsible for season ticket sales & service as well as group and suite sales.  Sonny and his wife Jill, along with their four sons live in Cedar Rapids.  




Janelle Banowetz

Housing Coordinator

Janelle is the RoughRiders' Housing Coordinator.  She is responsible for seeking living accommodations that meet both the players' needs and match the profile of a family in the local Cedar Rapids area. She will act as a liaison with Washington & Linn Mar High Schools for the RoughRider student players.  The RoughRiders housing program is committed to a mutually beneficial experience for both the athlete and the host family.  Athletes range in age from 16-20 years old and come from all over North America and other countries to become part of one of the finest junior hockey programs in the country.The USHL experience begins in the home of the housing families.


In addition to her housing responsibilities, Banowetz works part-time for Banowetz Consulting, where she is the Office Manager.  Janelle and her husband Doug have two sons.  Bryan who is currently attending Luther College and Nick at home.  The Banowetz family have been housing RoughRiders since the 2009 season.


Housing Family Requirements

  • Desire to support the Roughrider's Program
  • Live within a reasonable distance to The Stable
  • Demonstrate well-balanced, family-oriented lifestyle
  • Provide physically comfortable and mentally supportive and nurturing environment for our hockey players.

Housing Family Benefits

  • A monthly housing stipend to help offset costs
  • Two free season tickets and two additional tickets for household members at 50% off
  • Merchandise discount
  • A great opportunity to build a life-long relationship and help a young person realize their dreams

If you are interested in possibly housing a RoughRider, please contact Janelle Banowetz at 319-533-5345 or by e-mail at . 


Rick Boots - Team Photographer

Throughout the years Rick has enjoyed several aspects of photography with emphasis on Portraiture

and Photojournalism.  After retirement from the Fire Department, he photographed events

for Yellowbook magazines and for several nonprofit organizations.

He is a member of the Professional Photographers of Iowa, New York Institute of Photography
and Linn Area Photo Club.

To view and or purchase (prints/downloads) RoughRiders game photos go to

Rick hopes to see you at The Stable. 

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